How do IQ Retail and Vend work together?

You pick the system of truth (usually the ERP or store for stock). Wherehouse keeps IQ Retail and Vend in step: stock, orders and pricing flow with your rules, so you are not recapturing data between them. A dedicated account manager sets this up with example orders first.

Does IQ have to move to the cloud?

No. IQ is typically on-premise. The connection points at your server. We will talk through network access during onboarding, because that is the real prerequisite, not a replatform.

Can I choose which branch feeds Takealot?

Yes. IQ has branches. Stock can be pulled per location so the marketplace follows the branch you actually pick from.

Is Vend the same as Lightspeed X-Series?

Yes. Same POS. Wherehouse still uses the Vend connector name because that is how most SA retailers ask for it.

Do marketplace sales show on the register?

Yes. That is the point: online orders post as register sales so outlet stock decrements, instead of living in a separate spreadsheet.

Is there a setup fee?

No. There are no setup fees on any plan. During onboarding we ingest your catalogue and sync a couple of test orders and products, so you know it works before you rely on it. You only pay once the account is live. Billed monthly. Cancel any time.

How long does onboarding take?

Usually 1 to 10 business days, depending on how many platforms you connect and how specific your rules are. A dedicated account manager sets it up with you. We run specified example orders first. Nothing automatic goes through until those are right.

Do I have to live in the Wherehouse dashboard?

No. Most sellers keep working in the store, ERP or seller portal they already know. Wherehouse runs in the background. The dashboard is there when you want one view of stock, orders, fees and sync history.

IQ Retail & Vend integration

Connect IQ Retail and Vend without the double work.

Two systems, one picture:

IQ Retail and Vend stay in step: stock, orders and pricing flow with the rules you already run, so adding a channel does not add a second admin job.

Sync

📦

Stock

🛍️

Orders

🧾

Credit notes

Two platforms should not mean two jobs.

Every extra login is another place to update stock, recapture orders and reconcile fees. That is how overselling and messy books start. IQ Retail and Vend should share one picture, with your rules on top.

📦 Branch stock drives the web

IQ stock per location can decide what Takealot, Makro and your store are allowed to sell.

🛍️ Online orders become IQ sales orders

No double-capture between till and web. The shop floor sees the marketplace sale.

🏪 POS and marketplaces, one picture

Catalogue and stock from Lightspeed X can drive Takealot, Makro and your store. Web sales come back as register sales.

Your rules, not a generic sync

How it works

Connect both

Your IQ Retail account and your Vend account. You pick which one holds the truth.

See the flow

Stock, orders and pricing should move one way, on purpose. We map that to how you already operate, not a generic template.

Apply your rules

Buffers, price uplifts, which SKUs are allowed. A rule can apply to one platform and leave the other alone.

Stay in step

IQ Retail and Vend keep sharing the live picture in the background.

Connect IQ Retail and Vend without the double work.

📦 Branch stock drives the web

🛍️ Online orders become IQ sales orders

🏪 POS and marketplaces, one picture

How it works

Connect both

See the flow

Apply your rules

Stay in step

🔗 Get connected

Where do you sell?

Central inventory platform

Online store

Visibility Only Plan