Will you dump historic marketplace orders into Xero?

Not by surprise. We run specified example orders first. Nothing automatic goes through until those are right. Connecting Wherehouse will not rewrite a year of Xero overnight.

What if Cin7 already syncs to Xero?

Then we do not double-invoice. We write the sale into Cin7 with the right codes, and Cin7’s native Xero connector does the posting. Direct Xero invoicing is for sellers who do not have that ERP link.

Can customer tax invoices include name and VAT?

Yes. Customer tax invoices can go out with name, address and VAT filled in, instead of a blank marketplace placeholder.

Is there a setup fee?

No. There are no setup fees on any plan. During onboarding we ingest your catalogue and sync a couple of test orders and products, so you know it works before you rely on it. You only pay once the account is live. Billed monthly. Cancel any time.

How long does onboarding take?

Usually 1 to 10 business days, depending on how many platforms you connect and how specific your rules are. A dedicated account manager sets it up with you. We run specified example orders first. Nothing automatic goes through until those are right.

Do I have to live in the Wherehouse dashboard?

No. Most sellers keep working in the store, ERP or seller portal they already know. Wherehouse runs in the background. The dashboard is there when you want one view of stock, orders, fees and sync history.

Xero integration | Stock, orders & growth

Takealot sales, invoiced in Xero as they really paid out.

What you get:

Orders become Xero invoices. Returns become credit notes. Fees ride along, so month-end is not a fight with the Takealot remittance.

Sync

🧾

Invoices

💸

Fees

🔄

Credit notes

Xero is excellent accounting. It is a poor native Takealot connector.

If you invoice at selling price and ignore success fee, fulfilment and IBT, revenue is overstated. Most sellers only notice when the accountant asks why Xero never matches the payout.

📊 Real fees on the invoice

Commission, fulfilment and other marketplace deductions can sit on the same Xero invoice as the sale, using your account codes.

🔄 Credit notes for returns

When Takealot or Amazon refunds, Xero can get the credit note automatically.

🧭 We don’t replace your accountant

If Cin7 or another ERP already talks to Xero, we leave that link and handle the marketplaces. No ERP? We write invoices to Xero directly.

Your rules, not a generic sync

How it works

Connect Xero

Your organisation, with the account codes you already use.

Connect the channels

Marketplaces and stores whose orders should hit the books.

Map the codes

Sales, shipping, fees, discounts. We use your chart of accounts, not ours.

Invoice as you sell

Xero stays the books. Wherehouse keeps feeding it.

Takealot sales, invoiced in Xero as they really paid out.

📊 Real fees on the invoice

🔄 Credit notes for returns

🧭 We don’t replace your accountant

How it works

Connect Xero

Connect the channels

Map the codes

Invoice as you sell

🔗 Get connected

Where do you sell?

Central inventory platform

Online store

Visibility Only Plan