Is BigCommerce the system of truth, or just another channel?

Either. If BigCommerce holds master stock, we write marketplace orders into it so inventory decrements as if the sale happened on the store. If your ERP holds stock, BigCommerce is one channel next to the marketplaces. We establish that with you at setup, because it flips the order flow.

Will marketplace orders email my BigCommerce customers?

No. Marketplace buyers already got their confirmation from the marketplace. We keep those orders from triggering storefront customer emails, so you are not double-messaging people.

Is there a setup fee?

No. There are no setup fees on any plan. During onboarding we ingest your catalogue and sync a couple of test orders and products, so you know it works before you rely on it. You only pay once the account is live. Billed monthly. Cancel any time.

How long does onboarding take?

Usually 1 to 10 business days, depending on how many platforms you connect and how specific your rules are. A dedicated account manager sets it up with you. We run specified example orders first. Nothing automatic goes through until those are right.

Do I have to live in the Wherehouse dashboard?

No. Most sellers keep working in the store, ERP or seller portal they already know. Wherehouse runs in the background. The dashboard is there when you want one view of stock, orders, fees and sync history.

BigCommerce integration | Stock, orders & growth

Run BigCommerce as one channel, not a second job.

What you get:

Stock stays in step across Takealot, Makro, Amazon and the rest. Marketplace orders can land in BigCommerce, or BigCommerce can stay the storefront while your ERP holds the truth.

Sync

📦

Stock

🛍️

Orders

🏷️

Pricing

BigCommerce is great at selling, but it doesn't talk to leading marketplaces like Takealot, Amazon and Makro.

Every extra channel usually means another place to update stock and recapture orders. That is how overselling starts, and why expanding feels like hiring an admin team.

🔄 One stock picture

Sell on BigCommerce and on marketplaces from the same availability. When a unit sells anywhere, the rest of the channels follow.

🛍️ Orders land where you pick

BigCommerce can be the sales channel (orders flow out to your ERP) or the stock hub (marketplace orders write into BigCommerce so inventory decrements).

🚀 Add marketplaces without replatforming

Keep the store you already run. Wherehouse is the connection to Takealot, Makro, Amazon and the rest, not a new store to manage.

Your rules, not a generic sync

How it works

Connect

Your BigCommerce store, plus the marketplace accounts you want to grow.

Pick the truth

BigCommerce can hold stock, or your ERP can. You choose. That choice sets how orders flow.

Map your rules

Which products go to which marketplace, price uplifts, stock buffers.

Stay in step

Store and marketplaces keep sharing stock, orders and pricing in the background.

Run BigCommerce as one channel, not a second job.

🔄 One stock picture

🛍️ Orders land where you pick

🚀 Add marketplaces without replatforming

How it works

Connect

Pick the truth

Map your rules

Stay in step

🔗 Get connected

Where do you sell?

Central inventory platform

Online store

Visibility Only Plan