How do Cin7 Core and Parcelninja work together?

You pick the system of truth (usually the ERP or store for stock). Wherehouse keeps Cin7 Core and Parcelninja in step: stock, orders and pricing flow with your rules, so you are not recapturing data between them. A dedicated account manager sets this up with example orders first.

Is this Cin7 Core or Cin7 Omni?

Cin7 Core (the product formerly called DEAR). Cin7 Omni is a different system. If you are on Omni, tell us up front.

Will you replace our Cin7 to Xero integration?

No. Wherehouse writes the sale into Cin7 with the right codes. Cin7’s own Xero connector does the ledger posting. Your accountant keeps that motion.

Can you handle refunds and fees?

Yes. Refunded marketplace orders can become Cin7 credit notes, with optional restock. Fees can post as journals so margin in Cin7 matches the payout.

Do you replace Parcelninja?

No. They store, pick and ship. Wherehouse is how orders get there, and how warehouse stock and tracking get back to marketplaces, your store and the books.

Can Parcelninja stock drive Takealot availability?

Yes. That is a common setup: Parcelninja is the warehouse truth, marketplaces follow it, and a sale anywhere triggers the next dispatch.

Is there a setup fee?

No. There are no setup fees on any plan. During onboarding we ingest your catalogue and sync a couple of test orders and products, so you know it works before you rely on it. You only pay once the account is live. Billed monthly. Cancel any time.

How long does onboarding take?

Usually 1 to 10 business days, depending on how many platforms you connect and how specific your rules are. A dedicated account manager sets it up with you. We run specified example orders first. Nothing automatic goes through until those are right.

Cin7 Core & Parcelninja integration

Connect Cin7 Core and Parcelninja without the double work.

Two systems, one picture:

Cin7 Core and Parcelninja stay in step: stock, orders and pricing flow with the rules you already run, so adding a channel does not add a second admin job.

Sync

📦

Stock

🛍️

Orders

🧾

Credit notes

Two platforms should not mean two jobs.

Every extra login is another place to update stock, recapture orders and reconcile fees. That is how overselling and messy books start. Cin7 Core and Parcelninja should share one picture, with your rules on top.

🛍️ Sales, not spreadsheet imports

Channel orders become Cin7 sales (customer, invoice, payment, optional pick/pack/ship). Your warehouse keeps working in Cin7.

🧭 We plug into Cin7 to Xero. We don’t rip it out.

If Cin7 already talks to Xero, we leave that alone. We make sure account codes, tax and journals are right so the native sync hits the right ledger lines.

🛍️ Dispatch without the 4pm export

Ready orders go to Parcelninja as outbound jobs automatically.

Your rules, not a generic sync

How it works

Connect both

Your Cin7 Core account and your Parcelninja account. You pick which one holds the truth.

See the flow

Stock, orders and pricing should move one way, on purpose. We map that to how you already operate, not a generic template.

Apply your rules

Buffers, price uplifts, which SKUs are allowed. A rule can apply to one platform and leave the other alone.

Stay in step

Cin7 Core and Parcelninja keep sharing the live picture in the background.

Connect Cin7 Core and Parcelninja without the double work.

🛍️ Sales, not spreadsheet imports

🧭 We plug into Cin7 to Xero. We don’t rip it out.

🛍️ Dispatch without the 4pm export

How it works

Connect both

See the flow

Apply your rules

Stay in step

🔗 Get connected

Where do you sell?

Central inventory platform

Online store

Visibility Only Plan