How do Ecwid and Parcelninja work together?

You pick the system of truth (usually the ERP or store for stock). Wherehouse keeps Ecwid and Parcelninja in step: stock, orders and pricing flow with your rules, so you are not recapturing data between them. A dedicated account manager sets this up with example orders first.

Is Ecwid the system of truth, or just another channel?

Either. If Ecwid holds master stock, we write marketplace orders into it so inventory decrements as if the sale happened on the store. If your ERP holds stock, Ecwid is one channel next to the marketplaces. We establish that with you at setup, because it flips the order flow.

Will marketplace orders email my Ecwid customers?

No. Marketplace buyers already got their confirmation from the marketplace. We keep those orders from triggering storefront customer emails, so you are not double-messaging people.

Do you replace Parcelninja?

No. They store, pick and ship. Wherehouse is how orders get there, and how warehouse stock and tracking get back to marketplaces, your store and the books.

Can Parcelninja stock drive Takealot availability?

Yes. That is a common setup: Parcelninja is the warehouse truth, marketplaces follow it, and a sale anywhere triggers the next dispatch.

Is there a setup fee?

No. There are no setup fees on any plan. During onboarding we ingest your catalogue and sync a couple of test orders and products, so you know it works before you rely on it. You only pay once the account is live. Billed monthly. Cancel any time.

How long does onboarding take?

Usually 1 to 10 business days, depending on how many platforms you connect and how specific your rules are. A dedicated account manager sets it up with you. We run specified example orders first. Nothing automatic goes through until those are right.

Do I have to live in the Wherehouse dashboard?

No. Most sellers keep working in the store, ERP or seller portal they already know. Wherehouse runs in the background. The dashboard is there when you want one view of stock, orders, fees and sync history.

Ecwid & Parcelninja integration

Connect Ecwid and Parcelninja without the double work.

Two systems, one picture:

Ecwid and Parcelninja stay in step: stock, orders and pricing flow with the rules you already run, so adding a channel does not add a second admin job.

Sync

📦

Stock

🛍️

Orders

🏷️

Pricing

Two platforms should not mean two jobs.

Every extra login is another place to update stock, recapture orders and reconcile fees. That is how overselling and messy books start. Ecwid and Parcelninja should share one picture, with your rules on top.

🔄 Stock that matches reality

Ecwid availability follows the same picture as Takealot, Makro and the rest.

🛍️ Orders captured

Store orders flow into fulfilment and accounting with the rest of your channels.

🛍️ Dispatch without the 4pm export

Ready orders go to Parcelninja as outbound jobs automatically.

Your rules, not a generic sync

How it works

Connect both

Your Ecwid account and your Parcelninja account. You pick which one holds the truth.

See the flow

Stock, orders and pricing should move one way, on purpose. We map that to how you already operate, not a generic template.

Apply your rules

Buffers, price uplifts, which SKUs are allowed. A rule can apply to one platform and leave the other alone.

Stay in step

Ecwid and Parcelninja keep sharing the live picture in the background.

Connect Ecwid and Parcelninja without the double work.

🔄 Stock that matches reality

🛍️ Orders captured

🛍️ Dispatch without the 4pm export

How it works

Connect both

See the flow

Apply your rules

Stay in step

🔗 Get connected

Where do you sell?

Central inventory platform

Online store

Visibility Only Plan