How do Xero and Commerce7 work together?

You pick the system of truth (usually the ERP or store for stock). Wherehouse keeps Xero and Commerce7 in step: stock, orders and pricing flow with your rules, so you are not recapturing data between them. A dedicated account manager sets this up with example orders first.

Will you dump historic marketplace orders into Xero?

Not by surprise. We run specified example orders first. Nothing automatic goes through until those are right. Connecting Wherehouse will not rewrite a year of Xero overnight.

What if Cin7 already syncs to Xero?

Then we do not double-invoice. We write the sale into Cin7 with the right codes, and Cin7’s native Xero connector does the posting. Direct Xero invoicing is for sellers who do not have that ERP link.

Can customer tax invoices include name and VAT?

Yes. Customer tax invoices can go out with name, address and VAT filled in, instead of a blank marketplace placeholder.

Is Commerce7 the system of truth, or just another channel?

Either. If Commerce7 holds master stock, we write marketplace orders into it so inventory decrements as if the sale happened on the store. If your ERP holds stock, Commerce7 is one channel next to the marketplaces. We establish that with you at setup, because it flips the order flow.

Will marketplace orders email my Commerce7 customers?

No. Marketplace buyers already got their confirmation from the marketplace. We keep those orders from triggering storefront customer emails, so you are not double-messaging people.

Is there a setup fee?

No. There are no setup fees on any plan. During onboarding we ingest your catalogue and sync a couple of test orders and products, so you know it works before you rely on it. You only pay once the account is live. Billed monthly. Cancel any time.

How long does onboarding take?

Usually 1 to 10 business days, depending on how many platforms you connect and how specific your rules are. A dedicated account manager sets it up with you. We run specified example orders first. Nothing automatic goes through until those are right.

Xero & Commerce7 integration

Connect Xero and Commerce7 without the double work.

Two systems, one picture:

Xero and Commerce7 stay in step: stock, orders and pricing flow with the rules you already run, so adding a channel does not add a second admin job.

Sync

🧾

Invoices

💸

Fees

🔄

Credit notes

Two platforms should not mean two jobs.

Every extra login is another place to update stock, recapture orders and reconcile fees. That is how overselling and messy books start. Xero and Commerce7 should share one picture, with your rules on top.

📊 Real fees on the invoice

Commission, fulfilment and other marketplace deductions can sit on the same Xero invoice as the sale, using your account codes.

🔄 Credit notes for returns

When Takealot or Amazon refunds, Xero can get the credit note automatically.

🔄 One stock picture

Sell on Commerce7 and on marketplaces from the same availability. When a unit sells anywhere, the rest of the channels follow.

Your rules, not a generic sync

How it works

Connect both

Your Xero account and your Commerce7 account. You pick which one holds the truth.

See the flow

Stock, orders and pricing should move one way, on purpose. We map that to how you already operate, not a generic template.

Apply your rules

Buffers, price uplifts, which SKUs are allowed. A rule can apply to one platform and leave the other alone.

Stay in step

Xero and Commerce7 keep sharing the live picture in the background.

Connect Xero and Commerce7 without the double work.

📊 Real fees on the invoice

🔄 Credit notes for returns

🔄 One stock picture

How it works

Connect both

See the flow

Apply your rules

Stay in step

🔗 Get connected

Where do you sell?

Central inventory platform

Online store

Visibility Only Plan