How do Xero and Shopify work together?

You pick the system of truth (usually the ERP or store for stock). Wherehouse keeps Xero and Shopify in step: stock, orders and pricing flow with your rules, so you are not recapturing data between them. A dedicated account manager sets this up with example orders first.

Will you dump historic marketplace orders into Xero?

Not by surprise. We run specified example orders first. Nothing automatic goes through until those are right. Connecting Wherehouse will not rewrite a year of Xero overnight.

What if Cin7 already syncs to Xero?

Then we do not double-invoice. We write the sale into Cin7 with the right codes, and Cin7’s native Xero connector does the posting. Direct Xero invoicing is for sellers who do not have that ERP link.

Can customer tax invoices include name and VAT?

Yes. Customer tax invoices can go out with name, address and VAT filled in, instead of a blank marketplace placeholder.

Should marketplace orders go into Shopify?

Only if Shopify holds master stock. Then we write Takealot, Makro and Amazon orders into Shopify so inventory decrements. If Cin7, Unleashed or Xero is the hub, Shopify stays a storefront and we pull Shopify orders out instead. Ask us this first. It is the whole design.

Do you support Shopify variants?

Yes. Each variant is its own SKU for marketplace stock and price. We can still group them back into one Shopify product when that is how the store is built.

Will this replace the Shopify apps I already use?

For marketplace stock, orders and fees, yes, that is the job. Shopify stays your storefront. Wherehouse is how it talks to Takealot, Makro, Amazon and the ERP, with rules those apps do not have.

Is there a setup fee?

No. There are no setup fees on any plan. During onboarding we ingest your catalogue and sync a couple of test orders and products, so you know it works before you rely on it. You only pay once the account is live. Billed monthly. Cancel any time.

Xero & Shopify integration

Connect Xero and Shopify without the double work.

Two systems, one picture:

Xero and Shopify stay in step: stock, orders and pricing flow with the rules you already run, so adding a channel does not add a second admin job.

Sync

🧾

Invoices

💸

Fees

🔄

Credit notes

Two platforms should not mean two jobs.

Every extra login is another place to update stock, recapture orders and reconcile fees. That is how overselling and messy books start. Xero and Shopify should share one picture, with your rules on top.

📊 Real fees on the invoice

Commission, fulfilment and other marketplace deductions can sit on the same Xero invoice as the sale, using your account codes.

🔄 Credit notes for returns

When Takealot or Amazon refunds, Xero can get the credit note automatically.

🧭 You pick the role

ERP as truth, Shopify as one storefront. Or Shopify as the stock hub, with Takealot and Makro orders writing in so inventory decrements like a store sale. We set that with you, because it flips the flow.

Your rules, not a generic sync

How it works

Connect both

Your Xero account and your Shopify account. You pick which one holds the truth.

See the flow

Stock, orders and pricing should move one way, on purpose. We map that to how you already operate, not a generic template.

Apply your rules

Buffers, price uplifts, which SKUs are allowed. A rule can apply to one platform and leave the other alone.

Stay in step

Xero and Shopify keep sharing the live picture in the background.

Connect Xero and Shopify without the double work.

📊 Real fees on the invoice

🔄 Credit notes for returns

🧭 You pick the role

How it works

Connect both

See the flow

Apply your rules

Stay in step

🔗 Get connected

Where do you sell?

Central inventory platform

Online store

Visibility Only Plan