How do Ecwid and Shopify work together?

You pick the system of truth (usually the ERP or store for stock). Wherehouse keeps Ecwid and Shopify in step: stock, orders and pricing flow with your rules, so you are not recapturing data between them. A dedicated account manager sets this up with example orders first.

Is Ecwid the system of truth, or just another channel?

Either. If Ecwid holds master stock, we write marketplace orders into it so inventory decrements as if the sale happened on the store. If your ERP holds stock, Ecwid is one channel next to the marketplaces. We establish that with you at setup, because it flips the order flow.

Will marketplace orders email my Ecwid customers?

No. Marketplace buyers already got their confirmation from the marketplace. We keep those orders from triggering storefront customer emails, so you are not double-messaging people.

Should marketplace orders go into Shopify?

Only if Shopify holds master stock. Then we write Takealot, Makro and Amazon orders into Shopify so inventory decrements. If Cin7, Unleashed or Xero is the hub, Shopify stays a storefront and we pull Shopify orders out instead. Ask us this first. It is the whole design.

Do you support Shopify variants?

Yes. Each variant is its own SKU for marketplace stock and price. We can still group them back into one Shopify product when that is how the store is built.

Will this replace the Shopify apps I already use?

For marketplace stock, orders and fees, yes, that is the job. Shopify stays your storefront. Wherehouse is how it talks to Takealot, Makro, Amazon and the ERP, with rules those apps do not have.

Is there a setup fee?

No. There are no setup fees on any plan. During onboarding we ingest your catalogue and sync a couple of test orders and products, so you know it works before you rely on it. You only pay once the account is live. Billed monthly. Cancel any time.

How long does onboarding take?

Usually 1 to 10 business days, depending on how many platforms you connect and how specific your rules are. A dedicated account manager sets it up with you. We run specified example orders first. Nothing automatic goes through until those are right.

Ecwid & Shopify integration

Connect Ecwid and Shopify without the double work.

Two systems, one picture:

Ecwid and Shopify stay in step: stock, orders and pricing flow with the rules you already run, so adding a channel does not add a second admin job.

Sync

📦

Stock

🛍️

Orders

🏷️

Pricing

Two platforms should not mean two jobs.

Every extra login is another place to update stock, recapture orders and reconcile fees. That is how overselling and messy books start. Ecwid and Shopify should share one picture, with your rules on top.

🔄 Stock that matches reality

Ecwid availability follows the same picture as Takealot, Makro and the rest.

🛍️ Orders captured

Store orders flow into fulfilment and accounting with the rest of your channels.

🧭 You pick the role

ERP as truth, Shopify as one storefront. Or Shopify as the stock hub, with Takealot and Makro orders writing in so inventory decrements like a store sale. We set that with you, because it flips the flow.

Your rules, not a generic sync

How it works

Connect both

Your Ecwid account and your Shopify account. You pick which one holds the truth.

See the flow

Stock, orders and pricing should move one way, on purpose. We map that to how you already operate, not a generic template.

Apply your rules

Buffers, price uplifts, which SKUs are allowed. A rule can apply to one platform and leave the other alone.

Stay in step

Ecwid and Shopify keep sharing the live picture in the background.

Connect Ecwid and Shopify without the double work.

🔄 Stock that matches reality

🛍️ Orders captured

🧭 You pick the role

How it works

Connect both

See the flow

Apply your rules

Stay in step

🔗 Get connected

Where do you sell?

Central inventory platform

Online store

Visibility Only Plan